Cancellation Policy

Student in Au Pair Program What ARE the refund, cancellation and transfers Policy?

All cancellations and transfers must be made in writing.

To make any changes to your registration or request a refund please send an email to Include student’s name, course and weekend date.

We cannot accept cancellations over the phone or messages left on our voicemail.

If you cancel:
**All changes made 14 days (2 weeks) prior to the start date of your course will receive a full refund. **

  • If canceling, switching or remove your lodging plan requested within 14 days (2 weeks) prior to the start date of the course there is a $75.00 non-refundable fee.
  • If you cancel on the start date of the course there will be no refund.
  • To switch your course/weekend as long as it doesn't fall within the 2 weeks of the start date there is a $25 processing fee.
  • There will be no refund if you do not show up to a course.
  • There will be no refunds if a weekend program is cancelled due to inclement weather, we will offer options in order to get your course credits.