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Reference Services
The Library and the Reference Department offer its patrons a
wide variety of services.
Some of these include:
Research Assistance
- Information specialists are available 86 hours a week in the
Reference Department to provide research assistance to students,
faculty and staff. This
highly trained faculty regularly answers a wide variety of questions
from the most basic to the more advanced. Students often seek help
in choosing and using the proper database or finding the right book.
But the large percentage of queries are more advanced and require
extensive knowledge of all the Library’s databases and
collections. These questions can involve limiting searches to
scholarly research or peer-reviewed publications or locating that
most esoteric bibliographic reference from the 1700’s. Faculty are
frequent users of the valuable assistance provided them in their
research efforts.
Telephone Assistance
- is available and is particularly
effective with remote access navigation. Please feel free
to contact us at (516) 299-2305 or (516) 299-2306.
Electronic Reference Service
- You can chat online with a librarian.
For the more intricate questions, try our email
reference service. A librarian checks the department
email daily and tries to responds in a timely fashion. Long Island
University patrons are given priority.
Research by Appointment
- In addition to online reference assistance, email assistance,
telephone assistance, and, of course, visiting the library
whenever you need to, you can now also make an appointment
with a librarian to get intensive one-on-one
research assistance and undivided attention. The library has
many online and hardcopy resources that many
people are unaware of, and the databases have many advanced
features for pulling up the desired results. People
often think that they've tried all the possibilities and become
convinced that the information that they need does
not exist when there are still many more options. Make an appointment for a private
consultation with a librarian by calling 516-299-4138 or
516-299-4139.
Database Instruction for Faculty
- For faculty members who want to find out more about
the library's databases but can't come to us: we'll come to
you! The library is offering a new program for faculty in
which you can make an appointment for a librarian to come
to your office at your convenience to demonstrate the latest
databases. If you prefer, you can make an appointment for
instruction in the library. Just email or call Jean Uhl, chair of the
Library Liaison Committee
(juhl@liu.edu, x2837), or
Larry Kirschenbaum
(ljkirsch@liu.edu, x2704)
to make the appointment or for further details.
Library Instruction
- The Reference Department has a wide variety of instructional programs
for classes and individuals covering the use of databases and other
resources. Specialized instruction is also available from
other library departments.
Interlibrary Loan
- Interlibrary loan serves to expand the range of publications available to the C.W. Post
community. Faculty and students may request that publications not owned by C.W. Post be
borrowed from other libraries on a local and national level.
Brown Bag Series
- These brief and informal, "come as you are" gatherings will cover a variety
of topics, including tips on providing reference service in our new environment, discussion
about the latest in technological trends, and strategies for handling a variety of reference
encounters.
Library Liaison Program
- All the Reference librarians participate in the Library
Liaison program. This is another collaborative effort on the
part of the Library to reach out to the faculty and partner with
them to improve the collections and services of the Library. Each
department is assigned a library liaison who filters information
about new Library databases, services, programs, etc. through each
academic department’s liaison. In turn, the department liaison
alerts us to new courses, programs, etc. so that we can better meet
and adapt to changing departmental and curricular needs and
anticipate future needs.
Preparation of Bibliographies
- The librarians compile pertinent bibliographies, user guides,
pathfinders and handbooks as needed to complement library
instruction programs and serve as general information sources. Visit
Department Publications on our website for a sampling of new and
archived publications.
Collection Development
- The librarians try to anticipate future curricular needs and
trends by ordering relevant items for the collection in print and
electronic form. Your suggestions are welcomed.
Please visit the Acquisitions
Department website to make a recommendation.
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