Contact Us

Library Account and Remote Access

The same username and password that you use for your MyLIU and email accounts can also be used to access your library account and the library's remote access databases.

Your library account will allow you to:

  • Modify Personal Information: Change your email, etc.
  • Items currently checked out: See due dates and renew online.
  • Requests (holds): See items being sent from other LIU campuses and checked-out items that will be held for you when they are returned.
  • My Lists: Create lists of books and other items that you might want to refer back to.
  • Preferred Searches: Save your search terms so that you can rerun the same search later.
  • Modify PIN: Change your personal identification number if you have one. Non-LIU users will be given a barcode and PIN instead of a username and password. For security reasons, you should change your default PIN the first time that you login.

If you are using a public computer, be sure to log out and close the browser when you are finished, or the next person to use that computer will be able to see your account information.

Accessing Databases

You should start with one of the links on the library's website. They will take you through our remote authentication server so that the database website will recognize you as a valid user. You won't be able to get in if you directly type in the URL of a database website. You can't bookmark them either, but you can bookmark any of the library webpages.

If you are having a problem logging in:

  • Do not include the "@my.liu.edu" as part of your username.
  • Your account may have expired. If you are still a registered student, call the Circulation Department at (516) 299-2303, and they can update you.
  • Make sure that you don't have any overdue books or owe a fine. You won't be allowed access if you do. Check your account or contact the Circulation Department.
  • Most of the databases make use of cookies and Java. Make sure that your browser is set to accept cookies and that Java is enabled.
  • Some of the databases use "pop-up" windows. If you are using software (or browser settings) to block pop-up ads, you must turn it off or set it to allow pop-ups from the database websites.
  • If you have installed a personal firewall or other security software on your computer, it may block some databases. You may need to temporarily disable it in order to use them.
  • Some databases work better with some browsers than others. If possible, see if you can try a different browser or browser version.
  • Sometimes the database company is having technical difficulties or is too busy. Try again later.
  • We have set up a page for Library Online Resources: Outage Alerts, Known Problem/Issues and Solutions that will list any scheduled downtimes or ongoing problems that we know about. It includes contact information if you are still having a problem. Or you can call the Reference Department at (516) 299-2305.