Contact Us

IT Support at LIU Brooklyn

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Student Support Information


IT

Phone:

  • Center for Student Information call: 718-488-1082
  • Genius Corner call: 718-488-3039 
IT

Online:
 

Walk-in:

  • Center for Student Information (CSI) is for support with My LIU, Blackboard and Game Room related issues. 
    Location: Library Learning Center (LLC) 301
  • Genius Corner is where you can get a quick tech evaluation. 
    Location: Cyber Café next to Subway 
    Hours: Mon, Wed, Thurs 10:00am – 5:00pm | Tuesday 10am – 6pm | Friday 10am – 2pm
    Services of the Genius Corner:
    • Help with wireless connectivity – if you are unable to get your device to connect to the wireless network, bring us your device and we will help you connect and surf the net. 
    • Assist with technology issues – if you have technical difficulties with your laptop or other. device, staff are available to facilitate suggested solutions. 
    • Loaner laptops – need to work collaboratively in a group and take notes? Want to conduct research from online databases or other online sources while on campus? Bring your LIU ID card and cleared bill to borrow a laptop – no charge.
 

Faculty/Staff Support Information


Phone:

  • IT Help Desk call: 718-488-1082
    Hours: Mon-Thu: 8am-8pm, Fri: 9am-5pm
  • Weekend Phone Support ONLY (Sat-Sun) 9:00am - 5:00pm
  • For purchasing technology equipment call us between 9:00am - 5:00pm

Online:

Walk-in:

  • Users can come to Tech Stop (LLC 219) for quick hardware/ software troubleshooting.
    Hours: 9:00am - 5:00pm (M-F)
  • Users can get help for Software usage and training on various educational technologies from ITRC. 
    Walk-in: Pratt 321
    Hours: 9:00am - 5:00pm (M-F)
  • For questions on purchasing come to LLC 227. 
    Hours: 9:00am - 5:00pm (M-F)
 
IT

Resident Tech:

  • A Resident Technician is assigned to service each building
    On-Campus: Mon-Fri 9am-5pm
    Phone: 718-488-1082 for more information.