Contact Us

FAQs

Frequently asked questions are cited. If you need clarification or have a question that has not been addressed, please contact carlett.thomas@liu.edu.

1. How do I request a transcript?

Fill out the transcript request form and send it in with the required payment ($7 per copy). It is recommended that you request transcripts through LIU Global; however, you have the option of requesting it online (see the link on the transcript request form). Note the processing may take longer if you choose to request it online.

2. How long does it take to process a transcript request?

7 – 10 business days.

3. Can I scan/e-mail, fax, or mail the transcript request form?

Yes. Please see #4 for payment instructions.

4. How do I send in payment for transcript?

You can mail a check or money order which must be made payable to Long Island University – NEVER SEND CASH. If you elect to pay by credit card, mail in the credit card authorization form. You cannot scan/e-mail or fax the credit card authorization form.

5. Can I request unofficial transcripts?

Unofficial transcripts are not issued. The only way unofficial transcripts can be obtained is through the MyLIU portal (not applicable to students prior to 2007).

6. What do I do if my transcript does not have a GPA?

Mark the box requesting a GPA letter. Your GPA will be evaluated based on your narrative evaluations. If you took a class, even if it’s just one class where a grade was issued, you are not eligible for a GPA letter because a GPA will be reflected on your transcript based on the grade.

7. What courses are offered each semester?

Visit our Registration Information page. You will have access to the Plans of Study and Course Descriptions for each center/program.

8. Do I have to use the myliu portal?

YES. The myliu portal allows you to view/access:

  • LIU e-mail
  • Online registration
  • Student financials
  • Hold/block information
  • Unofficial transcripts
  • Center for Student Information tutorials

9. How do I access the myliu portal?

Go to www.liu.edu and click on the MyLIU tab on the top bar. Follow the instructions on how to activate your account. Choose a password that you will remember as there is no way to retrieve a forgotten password.

10. Is my student i.d. # the same as my social security number?

No. Your student i.d. # must be used instead of your social security number. It is a nine digit number that begins with 100. Memorize it.