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Grievance Procedures

Business StudentStudents in the School of Business, Public Administration and Information Sciences may expect scrupulous regard of their rights as students and as individuals, and should expect to be treated fairly and with courtesy by all members of the academic community.

In any matter in which students feel that their rights have been violated, or in matters of serious dispute with members of the administration or faculty, students may avail themselves of the following formal grievance procedure:

  1. The student will write out a clear statement of the grievance.
  2. The student may submit the statement to the staff member involved. The student will be given a written response within a reasonable time. 
  3. If the student is not satisfied with the response or, initially if preferred, the student may submit a statement to the appropriate director or department head. The director/department head will review the matter and will provide the student with a written response within a reasonable time. 
  4. If still not satisfied, the student may institute a formal complaint with the dean of the School. The dean will review the matter, hear the student and the staff member where appropriate, and will see that the proper action is taken. The foregoing procedure shall be a formal grievance procedure for the resolution of all student grade grievances.

The foregoing procedure shall be a formal grievance procedure for the resolution of all student grade grievances.